We have been raised on the truism that we are supposed to accept people the way they are and not to try to manipulate or change them. This "truth" collides with the experience we have all had of a loving parent, a gifted teacher, a close friend, an employer or a team effort that changed our life in a profound way. We seldom value the enormous opportunity and responsibility that is present each day to influence the lives of colleagues, patients, as well as family and friends. This program presents a systematic approach to becoming aware of and the effects in impacting others. The topics include:

• Two powerful motivations of behavior that shape our decisions and self worth

• Seven ways to inspire ourselves and others

• How to motivate people when everything else has failed

• Strategies for deciding who and how to trust